Talk of the IT skills gap is not new news to members of the IT channel that have been paying attention. The fear has been front and center for some time and now executives are starting to notice a difference in how their organization operates.
A recent article from CBC News, covered a study by CompTIA. The study focused on businesses from 10 countries and 38 percent of respondents said the IT skills gap is hurting production. On top of that, 30 percent said the skills gap is hurting customer service and engagement. To make matters worse, 90 percent of respondents reported some kind of IT skills gap in their business.
The article featured an interview with Denise Woods-Goldstein, the director of skills development at CompTIA. She mentioned that evolving technology is just part of the problem, adding that older, experienced employees are starting to exit the workforce, thus increasing the gap.
And it is going to get worse.
"We are going to have a huge shortage of IT skilled workers because we have a huge retirement coming in a few years. That's the biggest challenge right now," said Woods-Goldstein. "It's keeping companies from getting better and more opportunities because what happens when you don't have the right skill set, you don't fix the problem the first time correctly."
The study also found that there are certain areas of the IT department that organizations are looking to improve. These include reaching customers, maintaining IT security, improving productivity, upgrading hardware and expanding their web presence.
The need for quality IT talent is growing and VARs and MSPs are being leaned on to help companies answer technology challenges. VAR Staffing assists solution providers as they recruit impactful talent that is needed to combat the skills gap.