When you consider the future of the IT services market, what will help it succeed? Will it be the next big device or system that changes how one particular task is managed? While that is certainly a possibility, the consensus is on something far more reasonable—people.
According to CompTIA's IT Industry Outlook 2014 survey, which polled 525 tech companies, IT services and software show the most growth potential for the year and represent 24 percent of the total IT industry. That is worth roughly $240 billion in the U.S. marketplace. If your business wants to take advantage of this and put itself in the best position to succeed, talent is going to play a major factor.
"The great majority of service executives want us to concentrate our time, effort and resources on initiatives to help address customer satisfaction and loyalty and talent acquisition," the article reads. "The people focus is nothing new, especially in a sector centered around services in the first place."
When it comes to talent acquisition, there were three major "must haves" in the minds of respondents. They include:
- Identifying and assessing relevant skills of candidates—86 percent
- Balancing use of employees versus contractors—59 percent
- recruiting and retaining millennial workers—57 percent
Having the right talent can make or break a technology service provider. By partnering with VAR Staffing, IT Solution Providers gain the upper hand when it comes identifying and recruiting the impactful talent that is needed to make a difference.